Review Management automatically sends review requests to existing clients, right after services are rendered. You choose which popular review sites you want new reviews to appear in.
Using Review Management’s mobile app on any tablet computer at the front desk, you collect client feedback before they leave your business. You’ll know instantly what that customer thought of your services, and address issues immediately, if necessary.
Feel shy asking for feedback? Simply have your clients check-in using our mobile app. We’ll automatically send them a review request email, and provide you with the valuable customer email database for future marketing.
We bring all your reviews in one place, be it reviews aggregated from top sites, or new reviews generated via email surveys. We also send you email alerts for all new reviews.
With Review Management, you can quickly address customer concerns, before they escalate. Turn suggestions into product and service improvements. Respond to all customer feedback from one central place – your Review Management dashboard.
Review Management gives you the ability to contest reviews that are fake, false, or slander your company. You can hold back contested reviews from appearing in testimonials on your website, Facebook, Twitter.
Put your happy customers to work for you! Review request emails are sent automatically to those who rate you highly. You select which popular sites you would like your happy customers to share their reviews on.
Gone are the days when your customer would rave about you to 1 or 2 friends. Word-of-mouth has gone digital! When your customer writes a positive review, we instantly publish it to their Facebook wall, visible to all their friends and family.
With Review Management, your positive reviews are automatically showcased as testimonials on your website, Facebook and Twitter. These reviews are then indexed by search engines like Google, Bing and Yahoo for higher search result ranking
Because Review Management partners with the world’s largest local content network, your reviews automatically appear on hundreds of leading websites and mobile apps like Bing, CitySearch, UrbanSpoon, YellowPages, Local.com, CBS Local, and MerchantCircle.